10 questions to ask before you commit to a new website
Your website will be quite often the first thing people will look for with your name on it so don’t be afraid to ask questions first.
Make a checklist.
It’s claimed that most companies only reach out to work with a web agency every 5-10 years to build their website. If this is the case then it’s important to know what you’re getting into and what you’re getting out of the process. Accent Creative has always worked with as much transparency with the client as possible and its this clarity that usually leads to a successful collaboration and happy customer.
We believe that giving the client as much information and clarity about what they’re getting is hugely important. So with this in mind, we thought we’d break down some simple questions to ask an agency when first approaching for a new website.
1. What’s your process?
A simple explanation and breakdown of how the design process works and a rough timescale involved.
2. How does feedback and revisions work?
You’ll have time to take in the initial design concept and feedback. Revisions can then be made accordingly. once these are then approved, the process begins for the rest of the site.
3. What platform or CMS do you use?
A simple rundown of which platform is being used and the reasoning behind it.
4. Will I own my website when it’s finished?
Yes and its also an opportunity to discuss domain ownership and hosting as well as emails.
5. Do you build for mobile?
Any competent web agency will ensure this is a given – 65% of all internet traffic is on mobile devices.
6. What’s included in the initial quote?
A detailed breakdown of costs are included in the initial quote. Any extra costs will be pointed out at this stage (so no hidden charges).
7. Will my website be SEO-ready?
Again SEO is something that can be discussed early on and can be included on the initial quote.
8. Do you have examples of previous work?
Always a good question to ask – its an opportunity for the agency to show the quality of previous work as well as giving you the client some ideas on a possible direction for your website.
9. What happens after the site goes live? Do you offer support?
A variety of packages should be available to you like hosting and even training.
10. What’s your opinion of my current site?
A great opportunity to discuss your current website (if available) and perhaps what aspects don’t work and what elements you would like to add.